Privacy Policy
1. Introduction
Welcome to QuestShop (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.questshop.store (the “Website”). By using the Website, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Data
We may collect the following personal data when you interact with the Website:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed by third‑party payment providers)
- Account credentials (username and password)
2.2 Non‑Personal Data
We automatically collect certain technical information, such as IP address, browser type, operating system, device identifiers, and browsing behavior, through cookies and similar technologies.
3. How We Use Your Information
- To process and fulfill orders, including shipping and communication about order status.
- To provide customer support and respond to inquiries.
- To send transactional and promotional communications, if you have opted in.
- To improve the Website, develop new products, and personalize your experience.
- To comply with legal obligations and protect our legal rights.
4. Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).
- Law enforcement or regulatory authorities when required by law.
- Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to protect the data in accordance with this policy.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Account information is kept until the account is deleted or becomes inactive for a period of 24 months.
6. Your Rights and Choices
- Access and correction: You may request a copy of your personal data and request corrections.
- Deletion: You may ask us to delete your personal data, subject to legal exceptions.
- Marketing preferences: You can opt out of promotional emails by following the unsubscribe link in any email.
- Cookie management: You may adjust your browser settings to refuse cookies, though this may affect website functionality.
7. Security Measures
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
8. Children’s Privacy
The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Phone: +1(806)737-9486
Address: QuestShop,